Creators Multimedia Group Inc. Privacy Policy
Effective: 11.6.2024

About Us

Creators Multimedia Group Inc. (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our websites, mobile apps, and other online and offline products, services, and experiences (collectively, the “Services”). Please read this policy carefully.

If you have questions, concerns, or complaints about this Privacy Policy or how we use your personal information, contact us at admin@creatorstlh.org.

What Personal Information We Collect and How We Collect It

We collect personal information that you provide directly to us:

  • Contact Information: When you sign up for our newsletter, emails, or SMS, we collect your name, email, mailing address, phone number, and other necessary details.
  • Payment Information: For orders or service purchases, we collect payment information like bank account or credit card details. This information is collected and stored by a third-party payment processor, and its use is governed by their privacy policy.
  • Survey Information: Additional information may be collected through forms, surveys, feedback, promotions, and other features.

How We Use Your Personal Information

We use the information we collect to:

  • Send newsletters or marketing information about services you may find interesting.
  • Respond to inquiries or customer service requests, and send notices, updates, security alerts, or administrative messages.
  • Provide information about our services that you request or may find of interest.
  • Analyze trends and usage to improve our Services.
  • Facilitate promotions and process entries, prizes, and rewards.
  • Detect and prevent fraudulent transactions or illegal activities.
  • Fulfill contractual obligations, including billing and collection.

How We Share Your Personal Information

We may share your personal information in these cases:

  • With Service Providers: For data analytics, research, marketing, and financial services.
  • Business Transfers: During any merger, asset sale, financing, or acquisition.
  • Legal Compliance: If required by law or to comply with legal obligations, such as court orders.

Your Marketing Choices

You can control your marketing preferences by opting in or out of promotions, newsletters, or messages.

We may send marketing messages if you requested information, made a purchase, or registered for a promotion. Opting out of marketing messages does not prevent us from sending non-promotional messages. We will ask for your consent before sharing your information with third parties for their marketing purposes.

To unsubscribe, use the link provided in our messages or contact us at: admin@creatorstlh.org.

Data Retention and Deletion

We retain personal information only as long as needed for its collected purpose. Retention periods consider data sensitivity, potential harm from unauthorized use, and legal requirements.

We may retain data as needed for legal compliance, claims, or evidentiary purposes.

International Transfers

We may transfer and store your personal information outside your home country if required, but only as needed to fulfill the services requested.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Please review it from time to time to stay informed about our privacy practices.

Contact Us

For questions or concerns about this Privacy Policy, our handling of personal information, or your rights, contact us at admin@creatorstlh.org.